1. Privacy Policy

At Pizza at Cambridge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or place an order.

Information We Collect:

• Name, contact details, and delivery address

• Email address and phone number

• Payment details (processed securely via third-party gateways)

• Order history and preferences

• Website usage (via cookies and analytics tools)

How We Use Your Information:

• To process and deliver your orders

• To communicate updates about your order

• To improve the user experience on our site

• For internal marketing purposes only (e.g., promotions, SMS, email campaigns)

We do not share, sell, or rent your personal data with third-party marketers. Data is used solely for the benefit of Pizza on Cambridge.

Cookies:

We use cookies to improve website functionality, track performance, and tailor marketing efforts. You can disable cookies through your browser settings.

Security:

We implement industry-standard security measures to protect your data.

Contact:

For privacy-related inquiries, call us at: (08) 9383 9411

2. Terms & Conditions

By using our website and placing an order, you agree to the following terms:

Orders:

• Orders placed through our website are confirmed via email.

• Pizza on Cambridge reserves the right to cancel any order due to stock unavailability or technical issues.

Pricing:

• All prices are listed in AUD and include applicable taxes.

• We reserve the right to change prices at any time without notice.

Payment:

• Secure online payments are accepted via Stripe.

• Payment must be completed before order processing.

Delivery:

• Delivery times are estimates and may vary.

• We are not liable for delays caused by third-party delivery services.

Cancellation/Refund:

• Orders cannot be cancelled once they are confirmed.

• If there is an issue with your order, please contact us within 24 hours.

3. Refund & Returns Policy

At Pizza on Cambridge, we strive to provide the best food and service.

Refund Policy:

• Refunds are issued only in cases of:

  • Incorrect or missing items

To request a refund, contact us within 24 hours of order delivery, with photos and order details.

Non-Refundable:

• Orders cancelled after preparation

• Change of mind or taste preferences

Refunds will be processed to your original payment method within 3–5 business days upon approval.

4. Disclaimer

All food images on our website are for illustrative purposes only. Actual product may vary in presentation.

We do our best to ensure all information on this site is accurate. However, we do not guarantee the website is free from errors, viruses, or interruptions.

5. Data Usage Policy

Your personal data (email, phone number, order history) may be used by Pizza on Cambridge for:

• Sending promotional emails or SMS

• Loyalty offers and discounts

• Surveys or feedback collection

You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or replying “STOP” to SMS.

6. Accessibility Statement

We are committed to ensuring our website is accessible to everyone, including individuals with disabilities. If you experience any difficulty accessing any part of our site, please contact us at (08) 9383 9411